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The Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities - Paperback
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Quiet Leadership: Six Steps to Transforming Performance at Work - Paperback
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Imperialism the Highest Stage of Capitalism - Paperback
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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations - Paperback
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What Got You Here Won't Get You There: How Successful People Become Even More Successful - Hardcover
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Debugging: The 9 Indispensable Rules for Finding Even the Most Elusive Software and Hardware Problems - Paperback
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Storey's Guide to Raising Chickens, 4th Edition: Breed Selection, Facilities, Feeding, Health Care, Managing Layers & Meat Birds - Paperback
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Mr. China: A Memoir - Paperback
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A Discipline Without Punishment: The Proven Strategy That Turns Problem Employees into Superior Performers - Paperback
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Maintenance of Everything: Part One - Hardcover
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Leadership and Self-Deception, Fourth Edition: The Secret to Transforming Relationships and Unleashing Results - Paperback
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Parent Like a Millionaire (Without Being One): Outsmart Big Baby, Save on Childcare, and Secure Your Family's Financial Future - Paperback
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The Diary of a CEO: The 33 Laws of Business and Life - Hardcover
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Secret Service: Hidden Systems That Deliver Unforgettable Customer Service - Paperback
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Sold outUnforgiving Places: The Unexpected Origins of American Gun Violence - Hardcover
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